topic Re: Failed validation during e file in Get your taxes done using TurboTax

Failed validation during e file

sungstella — Tue, 24 Feb 2026 03:19:22 GMT

Re: Failed validation during e file

KatrinaLO — Sat, 11 Mar 2023 20:39:31 GMT

Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.

You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox or Microsoft Edge.

Re: Failed validation during e file

beyerms — Thu, 13 Apr 2023 20:42:46 GMT

Trying to e-file MN state (was able to send federal separately from state-per a previous thread) and still getting Failed Validation error. I have updated the program to the current version, installed a patch, cleared my cache/cookies, uninstalled and reinstalled. What are my next steps? I have already paid for the state returns. I have been using TurboTax for years and this is the first time I have run into an issue. I have read many other threads and not finding a solution. Need to file soon.

Re: Failed validation during e file

CarissaM — Sat, 15 Apr 2023 15:47:20 GMT

Since you are still receiving the error after following basic troubleshooting, please click here to contact us by phone to better look into thi. @beyerms

Re: Failed validation during e file

tekega — Thu, 06 Jul 2023 15:58:18 GMT

I had the same issue with a GA return on a Windows desktop (downloaded version). First, I tried the various solutions in the Community including the mondo patch and redownloading the product.

Then two different tech calls. First sent me a new state program to download. And the second walked through numerous steps including changing default browsers.

No luck and the conclusion was to paper file as it was not fixable.