topic Re: Software error in Get your taxes done using TurboTax

Software error

glennkeitel — Tue, 24 Feb 2026 05:02:12 GMT

I have finished the Federal and want to do my MN state tax return. Minnesota is in the list of states. I press Start and the software saves the Federal. downloads the MN state and returns to the list of states. I press Start for MN and the whole process repeats. I cannot get to fill in the state forms and I cannot get to print my Federal.

Re: Software error

HeatherPLO — Fri, 14 Apr 2023 20:32:09 GMT

We need additional details to be able to assist you further. What version of TurboTax are you using: Desktop/Download or Online?

Re: Software error

glennkeitel — Fri, 14 Apr 2023 21:10:46 GMT

I am using the download version.

Re: Software error

MichelleLO — Sat, 15 Apr 2023 15:16:21 GMT

Please try the steps in the below TurboTax Help Article to assist with the issue you are experiencing.

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file