topic Customer service in Get your taxes done using TurboTax

Customer service

Chester22 — Tue, 24 Feb 2026 05:01:21 GMT

As hard as it is to connect with a live person, its even harder to connect with someone as positive, helpful and professional as Jacqueita. After 4 days of automated systems disconnecting, my frustration was building. Thankfully, my issue was resolved with one of the most pleasant associates I have dealt with in a long time. Please reach out to her and let her know her efforts are appreciated. With the decrease in the level of competent employees, Turbo Tax should know that their product is well represented with Jacqueitq.

Re: Customer service

ee-ea — Sat, 15 Apr 2023 05:46:58 GMT

Your post has been called to a moderator’s attention.

Re: Customer service

sirf — Sat, 15 Apr 2023 06:31:46 GMT

Try IM (Artificial Intelligence). ChatGPT might work, but its data might not include much after Jan 2022. There are other IM chatboxes that have more recent data. Search by Googling them. Most of them accept voice inputs!