topic keyboard not working in Get your taxes done using TurboTax

keyboard not working

AS1005 — Tue, 24 Feb 2026 05:02:23 GMT

My keyboard is not working ONLY when I am in the downloaded turbo tax app. I can't log in, I can not type in the search box. Does anyone know how I can fix this? My keyboard works fine when I am not using turbo tax.

Re: keyboard not working

kikilouise77 — Fri, 14 Apr 2023 19:29:44 GMT

Call TurboTax support. I remember having a similar problem and the fix had something to do with the display resolution. Support folks were incredibly helpful to me.

Re: keyboard not working

CarissaM — Sat, 15 Apr 2023 20:12:52 GMT

Please follow the instructions here to troubleshoot your issue.

Please let us know if this does not help the issue. @AS1005