topic Re: Why do I receive a message that says We're experiencing internet transmission problems when I... in Get your taxes done using TurboTax

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

gnballard — Mon, 23 Feb 2026 13:07:54 GMT

AkinaLO — Tue, 07 Feb 2023 15:57:48 GMT

Please try refreshing your browser and even try using a different browser, clearing your cache, and deleting your cookies.

Here are two articles below that will show you how to clear your cache and delete cookies.

121619614961 — Fri, 14 Apr 2023 02:17:10 GMT

What if you are on the desktop app?

CarissaM — Fri, 14 Apr 2023 17:58:09 GMT

If you are on the desktop, please follow the instructions here to update your software.

Please let us know if you are still having issues. @121619614961