topic TurboTax won't upload return in Get your taxes done using TurboTax

TurboTax won't upload return

Lofty — Tue, 24 Feb 2026 05:12:01 GMT

I've done my taxes with Turbotax 2022, version 2022.r25.055. But Turbotax won't upload the return, I'm stuck at "Review Your New York Filing Info" which has only two buttons to change something and a "back" button – no way to move forward and actually upload the return.

There are three further steps - "Payment," "Review" and "File" which I can't get to.

Re: TurboTax won't upload return

MichelleLO — Thu, 13 Apr 2023 18:13:49 GMT

Please see the below TurboTax Help Article to assist you with troubleshooting your missing button issue.

How do I fix missing screens, buttons, or images in TurboTax Desktop for Windows?

Re: TurboTax won't upload return

Lofty — Thu, 13 Apr 2023 18:31:23 GMT

Thanks much, but I'm running the Macintosh version.

Re: TurboTax won't upload return

CarissaM — Sat, 15 Apr 2023 18:42:38 GMT

Have you verified you have administrator rights as described here?

Please let us know if this does not help. @Lofty

Re: TurboTax won't upload return

Lofty — Sat, 15 Apr 2023 21:18:44 GMT

Carissa,

Thanks. Yes, I do have administrator rights. Sorry.

Lofty

Re: TurboTax won't upload return

CarissaM — Tue, 18 Apr 2023 17:52:33 GMT

It would be best to click here and give us a call, so we can look into this further. @Lofty

Re: TurboTax won't upload return

Lofty — Thu, 20 Apr 2023 16:24:36 GMT

Thanks, but I finally printed it out and mailed it in.

Lofty