topic Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled? in Get your taxes done using TurboTax

Why has the irs not received my 2020 tax return that turbo tax electronically filled?

evanfinlayson — Tue, 10 Mar 2026 04:58:19 GMT

I simply cannot get an answer from turbo tax I placed my trust with another corporation called turbo tax to electronically file my 2020 taxes. the IRS HAS STILL TO DATE NOT RECIEVED THEM yet no one at turbo tax can answer .This is blatant willful civil fraud by deceit
They lie cheat and steal from millions and pay off the government to look the other way .THIS ALL HAS TO STOP

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

xmasbaby0 — Wed, 04 May 2022 18:21:33 GMT

TurboTax does not get any information at all from the IRS after you file your tax return. No one at TurboTax knows what the IRS is doing with your return.

The IRS refund site is not showing information now for 2020 refunds. It is only showing 2021 refund information, so if you try to track a 2020 refund it will tell you there is no information.

There have been a lot of delays for 2020 federal refunds. Did you mail your return or e-file?

If you mailed it:

MAILED RETURNS

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.

The IRS refund site is only showing information about 2021 refunds now so it will not show anything about your 2020 refund.

Or......

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

Does your TT account say that your return was accepted? Or does it say something else—like “rejected”, “printed” or “ready to mail?” If it does not say accepted then it was not filed unless you put it in an envelope yourself and mailed it.

TurboTax does not mail your tax return for you.

If your e-file was accepted:

If you chose to have your fees deducted from your federal refund:

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

evanfinlayson — Sat, 07 May 2022 17:58:20 GMT

Turbo tax e-filed

Looked for the past year on where's my refund

All I get from the IRS ' WE HAVE NOT RECIEVED YOUR 2020 RETURN"

I just do not get it.

Turbo Tax E-Filed For me and say they cannot help as they do not have information

AND

IRS says we have not received

And here I sit in limbo and get the run around with no answers from either with Turbo Tax and the IRS putting the blame on each other

Turbo TAX E-Filed them (So they say) surely then Turbo Tax must have some proof of them being filed

OR IS THIS JUST ANOTHER SCAM OF THIEFERY BY ANOTHER CORPORATION that everybody has to deal with every day of their lives

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

VolvoGirl — Sat, 07 May 2022 18:03:08 GMT

Turbo Tax should help. They can confirm if you filed.

Did you efile? Was it Accepted? Maybe you didn't finish filing it or it Rejected. When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

Then when you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepte.d or Rejected your efile. Check back though your emails if you have them.

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

evanfinlayson — Sat, 07 May 2022 18:04:02 GMT

NOW YOU WANT TO GIVE ME A BADGE COMON I AM NOT IN GRADE ONE ALL I WANT IS TO KNOW WHY HAS THE IRS NOT RECIEVED MY@2020 RETURN THAT YOU E_FILEd

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

2020 — Sat, 07 May 2022 18:11:09 GMT

I don't know why I am getting your emails. I don't work for Turbotax or Intuit and never heard of you. Check your info. I'm just a guy who doesn't have anything to do with this, other than I've been using Turbotax for the past several years.

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

xmasbaby0 — Sat, 07 May 2022 19:14:20 GMT

@evanfinlayson

TurboTax does not get any information at all from the IRS after you file your tax return. No one at TurboTax knows what the IRS is doing with your return.

The IRS refund site is not showing information now for 2020 refunds. It is only showing 2021 refund information, so if you try to track a 2020 refund it will tell you there is no information.

There have been a lot of delays for 2020 federal refunds. Did you mail your return or e-file?

If you mailed it:

MAILED RETURNS

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.

The IRS refund site is only showing information about 2021 refunds now so it will not show anything about your 2020 refund.

Or......

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

TurboTax does not mail your tax return for you.

If your e-file was accepted:

If you chose to have your fees deducted from your federal refund:

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

Jaliljj_21 — Fri, 07 Apr 2023 01:43:18 GMT

Why has irs not received my 2020 tax return please let me know thanks

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

KatrinaLO — Fri, 07 Apr 2023 16:10:43 GMT

Once your return is accepted by the IRS, they will have the most up-to-date information for you. TurboTax helps you prepare your return and then we pass it on to the IRS. Check this Help Article for information about how to find out if the IRS received your tax return.

Since you are looking for information on your 2020 tax return, you may need to contact the IRS in this matter. Please see this TurboTax FAQ here for assistance.

@Jaliljj_21

Re: Why has the irs not received my 2020 tax return that turbo tax electronically filled?

VolvoGirl — Fri, 07 Apr 2023 20:50:12 GMT

@Jaliljj_21

In the PDF of your TurboTax return, the last page of the federal return should be an "electronic postmark" that shows your name, Social Security number, the date and time that you e-filed the return, and the date that the IRS accepted it.

How to access prior online returns

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010