topic upgrading from desktop to Live in Get your taxes done using TurboTax

upgrading from desktop to Live

VSN7 — Tue, 24 Feb 2026 05:48:16 GMT

I bought TurboTax from Costco and started preparing the tax. Now I am thinking of using LiveAssisted. How can I get the refund for my desktop version? Costco will not give refund since it is already activated. Also live assisted, how many filings can I use? Is it for each? I have 2 fed and 2 state(CA).

Re: upgrading from desktop to Live

xmasbaby0 — Fri, 07 Apr 2023 19:33:37 GMT

With online TurboTax you get ONE return per fee---very unlike the CD/download with which you can prepare and e-file up to five federal and state returns. And....you pay separately for federal and state. So---if you have more than one return to prepare---you might want to re-consider switching to online. We can answer a lot of questions here in the user forum.

Here is a link to the fees for using online Live:

https://turbotax.intuit.com/personal-taxes/online/

Re: upgrading from desktop to Live

KatrinaLO — Sat, 08 Apr 2023 18:27:46 GMT

TurboTax Live includes help from a tax expert when you need it, and the option for a final review of your return. There are two ways to add these benefits. Please see the Help Article here for assistance.

@VSN7

Re: upgrading from desktop to Live

VSN7 — Mon, 10 Apr 2023 16:51:37 GMT

Thanks I'll keep the desktop version.