topic I filed a return for my child, but cannot find the login. It is [removed] in Get your taxes done using TurboTax

I filed a return for my child, but cannot find the login. It is [removed]

gallamorefamily — Sat, 01 Jun 2019 21:18:59 GMT

Each account needs to have its own user ID ... so hopefu...

Critter — Sat, 01 Jun 2019 21:19:00 GMT

Each account needs to have its own user ID ... so hopefully you didn't reuse your account to file their return ....

Try these steps to recover your User ID or password:

1. Go to our account recovery page.

2. Enter one of the following:

o Phone number (recommended)

o Email address

o User ID

3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

· If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

(If you're looking to access a prior year return, go here.)

Related Information:

· I forgot my password in the TurboTax CD/Download software

· How do I update my TurboTax account information?

· Forgot your TurboTax Advantage login?

· I forgot my password in the TurboTax Mobile App

· How do I access my prior year (2017) return?

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Answered by TurboTax FAQ to this question