https://ttlc.intuit.com/community/taxes/discussion/an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2951133#M1077520 I have TurboTax installed on the D:\ ; and although it installed fine, I get an error when it tries to update the State files. (I get the Subject error) Tue, 24 Feb 2026 03:10:42 GMT buyhevs 2026-02-24T03:10:42Z https://ttlc.intuit.com/community/taxes/discussion/an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2951133#M1077520 I have TurboTax installed on the D:\ ; and although it installed fine, I get an error when it tries to update the State files. (I get the Subject error) Tue, 24 Feb 2026 03:10:42 GMT https://ttlc.intuit.com/community/taxes/discussion/an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2951133#M1077520 buyhevs 2026-02-24T03:10:42Z https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953516#M1078285 <P>Is the error occurring during the transfer of information from your federal return to your state return, or when the program tries to update the state?</P> <P>What is the exact error message you are receiving?</P> Tue, 14 Mar 2023 18:36:44 GMT https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953516#M1078285 MichelleLO 2023-03-14T18:36:44Z https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953594#M1078311 <P>You asked: "<SPAN>...when the program tries to update the state? I s</SPAN>aid when it is trying install the update for the State.</P><P>&nbsp;</P><P>The error message is the Subject of the post. Unfortunately, the post is auto-populated from the chat.</P><P>&nbsp;</P><P>I reached a solution with technical support, and will post it as the answer.</P> Tue, 14 Mar 2023 18:59:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953594#M1078311 buyhevs 2023-03-14T18:59:19Z https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953595#M1078312 <P>I worked with Technical Support @</P> Tue, 14 Mar 2023 18:59:58 GMT https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953595#M1078312 buyhevs 2023-03-14T18:59:58Z https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953600#M1078316 <P>I talked to Technical Support, and the solution is to right click on the TurboTax icon on the Desktop, or wherever you launch the program from, and select "Run as Administrator"</P> Tue, 14 Mar 2023 19:01:49 GMT https://ttlc.intuit.com/community/taxes/discussion/re-an-error-occurred-while-attempting-to-create-the-directory-d-config-msi/01/2953600#M1078316 buyhevs 2023-03-14T19:01:49Z