topic W2 - "We found something wrong with your info" in Get your taxes done using TurboTax

W2 - "We found something wrong with your info"

panaceus — Tue, 24 Feb 2026 03:15:35 GMT

I've automatically imported a second W2 into TurboTax (I changed jobs during the year), and it says "We found something wrong with your info." The fields highlighted are:

Box 12 - Amount

Box 14 - Description

Box 14 - Amount

Employer's State ID Number

Box 16 - State Wages, Tips, Etc.

Box 17 - State Income Tax

Box 18 - Local Wages & Tips

Box 19 - Local Income Tax

Box 20 - Locality Name

All of these fields match my printed W2. Any ideas?

Re: W2 - "We found something wrong with your info"

Kat — Mon, 13 Mar 2023 03:45:55 GMT

Strange. I'd suggest deleting the imported 2nd W-2, then entering that one manually. See if that helps. Please post back if you continue to have difficulty.

Re: W2 - "We found something wrong with your info"

TeresaM — Mon, 13 Mar 2023 12:18:35 GMT

To delete the duplicate Form W-2, you can use Delete Forms

In the left menu, select Tax Tools
Select Tools
Select Delete a form
Scroll to the W-2 that is duplicated and click Delete on the right
Then scroll to the bottom and select Continue with my return

Re: W2 - "We found something wrong with your info"

panaceus — Sat, 18 Mar 2023 21:47:11 GMT

That worked, thank you.

Re: W2 - "We found something wrong with your info"

Kat — Sun, 19 Mar 2023 02:46:14 GMT

@panaceus So happy to help!