Data seems lost

rgcosta — Tue, 24 Feb 2026 03:45:58 GMT

Hello,

I entered the data for a tax return and set it aside for a few weeks to wait for another 1099. I opened up Turbo Tax Deluxe desktop today and it installed an update. When I opened the return, the Fed. and State refund amounts were there as well as the Tax Data found when clicking the Tax Data icon on the top. But when I try to add the 1099, all the other info is gone. It starts the interview and asks that I start from scratch.

Any thoughts on how to get the data back? Thank you.

Re: Data seems lost

KatrinaLO — Mon, 06 Mar 2023 20:00:11 GMT

You may need to contact customer service directly for assistance. Please see the following information here for more details.

topic Re: Data seems lost in Get your taxes done using TurboTax

Data seems lost

Re: Data seems lost