I received an email stating that my return was rejected. However, I do not know where to or how to fix it. When I created this account it states that I haven't filed one?

brassell93 — Sat, 01 Jun 2019 20:36:39 GMT

First log into the correct account ... many people have m...

Critter — Sat, 01 Jun 2019 20:36:41 GMT

First log into the correct account ... many people have more than one by accident or design ...

Try these steps to recover your User ID or password:

1. Go to our account recovery page.

2. Enter one of the following:

o Phone number (recommended)

o Email address

o User ID

3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

· If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

(If you're looking to access a prior year return, go here.)

Related Information:

· I forgot my password in the TurboTax CD/Download software

· How do I update my TurboTax account information?

· Forgot your TurboTax Advantage login?

· I forgot my password in the TurboTax Mobile App

· How do I access my prior year (2017) return?

GEN12964
p_cg_tto_us_lc_na_question:L4za3Ln1j_US_en_US

Answered by TurboTax FAQ to this question

https://ttlc.intuit.com/replies/3302275

Re: I received an email stating that my return was rejected. However, I do not know where to or how to fix it. When I created this account it states that I haven't filed one?

Harn3tha — Tue, 02 Mar 2021 16:46:24 GMT

i need help

topic I received an email stating that my return was rejected. However, I do not know where to or how to fix it. When I created this account it states that I haven't filed one? in Get your taxes done using TurboTax

I received an email stating that my return was rejected. However, I do not know where to or how to fix it. When I created this account it states that I haven't filed one?

First log into the correct account ... many people have m...

Re: I received an email stating that my return was rejected. However, I do not know where to or how to fix it. When I created this account it states that I haven't filed one?