topic Re: Re-install TT 2020 in Get your taxes done using TurboTax

Re-install TT 2020

Mizio — Mon, 23 Feb 2026 11:26:16 GMT

I have TT 2020 installed on my older Mac and I wanted to install it again on my new PC as I need to amend the 2020 return.

Everything went smoothly until TT asked me to download (and pay) a second state that I had originally paid for.

Is there a way around this as I would hate to pay another $45?

Thanks

SForrestLO — Mon, 27 Feb 2023 21:22:14 GMT

Support can assist you with this.

This FAQ will provide you with the steps to contact an agent.
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

Mizio — Mon, 27 Feb 2023 23:39:39 GMT

I called customer support and resolved the issue on a heartbeat!

I am really impressed by all the service and advice received so far by TT representatives, and others.

Please keep up the great work!