topic Re: Import from e*trade in Get your taxes done using TurboTax

Import from e*trade

pspin1234 — Mon, 23 Feb 2026 12:28:33 GMT

E*TRADE:
(02/15/2023 01:32 PM) (Ref No.: 10257580)
Dear Mr. Spinner,

We appreciate your inquiry regarding importing tax information into TurboTax.

That import should be available tomorrow. Thank you for your patience. If there is anything else that we can do for you please do not hesitate to reach back out to us by secure message, chat, or phone. Our phone number is: x-xxx-xxx-xxxx. We have representatives available to assist you 24 hours a day, 7 days a week. We hope that you have a great day!

Sincerely,

Peter Smith
5am-1:45pm MT, Monday through Friday
1-800-ETRADE-x (xxx-xxx-xxxx).
Customer Service Representative, Digital Correspondence
E*TRADE Securities, LLC

Re: Import from e*trade

Anonymous_ — Thu, 16 Feb 2023 16:16:43 GMT

This issue has been resolved as of 2/16/2023.

Thank you for reporting.

Re: Import from e*trade

Garik2 — Tue, 21 Feb 2023 17:21:53 GMT

Today is 2/21/2023 and E*Trade tax documents still not available for import. They should come under the name of Morgan Stanley Domestic Holdings, E*Trade Securities LLC, but no such name comes up in the search.

When the E*Trade import will be available? When it will be fixed?

Re: Import from e*trade

BrandiLO1 — Wed, 22 Feb 2023 21:00:16 GMT

Some users have been successful in switching browsers. If switching browsers does not work, please click here to contact customer support for further assistance.

Re: Import from e*trade

debryant — Sat, 24 Feb 2024 19:37:00 GMT

I cannot import using the desktop TurboTax Premiere. Today is the 1st day I've tried to do so.

2/24/24

Re: Import from e*trade

Garik2 — Sat, 24 Feb 2024 19:53:21 GMT

Me nether. Getting the message since yesterday, 2/23. It still does not work. The message says that impot is currently unavailable and that I should try on Monday, 2/26.

Can someone from Intuit confirm that import should work this year? Is it temporary glitch? Last year import was not working due to E*TRADE been acquired by Morgan Stanley and was in transition changing their forms.

Re: Import from e*trade

Garik2 — Sun, 25 Feb 2024 18:43:49 GMT

Just tried again today and it is working now. Was able to import my tax forms.