topic My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas? in Get your taxes done using TurboTax

My cards are not getting authorized and I am trying to pay for the services so I can file. Any ideas?

mahalloran — Sat, 01 Jun 2019 20:32:28 GMT

how do I get back to the page to update my credit card in...

GOBUCKSGO — Sat, 01 Jun 2019 20:32:30 GMT

how do I get back to the page to update my credit card information?

Click on the "File" tab. Continue until you get to the sc...

HeatherPLO — Sat, 01 Jun 2019 20:32:31 GMT

Click on the "File" tab. Continue until you get to the screen asking how you would like your refund, once on this screen select "direct deposit", and continue with the below steps:

Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
Scroll down and click Continue.
A page will display that says, Let's get your bank account info.

where is the file tab? How do I get to that? Can you at...

GOBUCKSGO — Sat, 01 Jun 2019 20:32:34 GMT

where is the file tab? How do I get to that? Can you attach a screen shot?

Please see below for troubleshooting this particular issu...

HeatherPLO — Sat, 01 Jun 2019 20:32:35 GMT

Please see below for troubleshooting this particular issue:

https://ttlc.intuit.com/replies/4194663