topic Will there be a way I can reschedule the past due balance for another day? in Get your taxes done using TurboTax

Will there be a way I can reschedule the past due balance for another day?

tikisapp19 — Sat, 01 Jun 2019 20:31:38 GMT

Past due to whom - IRS, State, or TurboTax fees?

Rainman12 — Sat, 01 Jun 2019 20:31:39 GMT

Past due to whom - IRS, State, or TurboTax fees?

Tubotax fees

tikisapp19 — Sat, 01 Jun 2019 20:31:41 GMT

Tubotax fees

Did you get an email that TurboTax is about to debit your...

mesquitebean — Sat, 01 Jun 2019 20:31:42 GMT

Did you get an email that TurboTax is about to debit your bank account for the product fees? If so, you should contact them immediately. They start that debit process a couple days ahead of the scheduled debit, and once started, it cannot be stopped. You may be able to request a deferment if you reach them in time.

You appear to be using Live Self-Employed. You could try through that Live component during the hours of 8AM-5PM Monday-Friday.

FAQ: How do I connect with a tax expert in TurboTax Live?

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Or in this fees issue, it might be more direct to use this method at the link below to get help from general Customer Support with billings/fees, etc.

With this method hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

https://support.turbotax.intuit.com/contact

Where the form asks what product you are using, be sure in the dropdown menu to indicate "Online" and where it asks "Which Edition" in the dropdown menu select "Live."

In the issue line just enter something like this but without quotes: Billing issue. Please help me postpone the upcoming bank debit for my TurboTax fees.

I've also provided you a phone number below.

@tikisapp19 Oops! I had the wrong hours originally above...

mesquitebean — Sat, 01 Jun 2019 20:31:43 GMT

@tikisapp19
Oops! I had the wrong hours originally above for general Customer Support. The hours have recently changed. The new hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

Here is the phone number as well: (800) 446-8848, but read the FAQ below first:

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>