topic How can I change my phone number for my email login account, which is different than my UserID login (same email address)? in Get your taxes done using TurboTax

How can I change my phone number for my email login account, which is different than my UserID login (same email address)?

joshuaareed89 — Sat, 01 Jun 2019 20:31:11 GMT

If you no longer have access to your email address or pho...

BrianH1 — Sat, 01 Jun 2019 20:31:13 GMT

If you no longer have access to your email address or phone number and can't access your account, you can update your info with the form below.

https://ttlc.intuit.com/questions/1899319-account-recovery-request-for-your-turbotax-account

Here's another link, this one to the account recovery page - https://myturbotax.intuit.com/account-recovery/

My accounts are both tied to the same email. One has a Us...

joshuaareed89 — Sat, 01 Jun 2019 20:31:16 GMT

My accounts are both tied to the same email. One has a UserID, and I have the password for that. The other uses my email as a login. The form you sent me the link to, I tried to use, but I cannot have the old and new password as the same thing, so that doesn't work for me.

Re: If you no longer have access to your email address or pho...

Mislila — Mon, 16 Dec 2019 23:42:57 GMT

I have another email account that I can not log in because I do not have the password nor do I have access to the old number links to that account. I have tried to contact intuit and even sent in my ID. They said they would update my account in 1 business day. It's been two days since I sent in the email & it is impossible to find someone to help me with this.

Re: My accounts are both tied to the same email. One has a Us...

TiffanyL — Mon, 06 Jan 2020 19:46:31 GMT

In this type of situation it would be best to call into TurbTax by phone. They would be better equipped to assist you with this particular situation. Below you will find the contact information for phone support:

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Re: How can I change my phone number for my email login account, which is different than my UserID login (same email address)?

Buck1master — Sat, 28 Mar 2020 20:31:30 GMT

Need to have verification code sent by text instead of email so I can finish filing taxes

Re: How can I change my phone number for my email login account, which is different than my UserI...

DeanM15 — Sat, 28 Mar 2020 22:29:18 GMT

You can change your phone number in your TurboTax account.

After your sign into TurboTax online, in the lower left-hand corner click on Intuit Account. Next to your phone number click on Edit. Then enter your new phone number and your password once.