topic Federal and State E-file for CA in Get your taxes done using TurboTax

Federal and State E-file for CA

Zeke28 — Mon, 23 Feb 2026 12:06:44 GMT

I completed both Federal and State income tax forms and paid the CA fee to e-file but e-file did not send the forms to the respective institutions. I just received a message that I might need a new update. I purchased Turbo Tax for 2022 one month ago so it should not require an "update". I'm very displeased to say the least.

Re: Federal and State E-file for CA

Zeke28 — Tue, 21 Feb 2023 18:14:14 GMT

When will you fix the glitch in your system so I can e-file my Federal and State (CA) completed 2022 tax forms in Turbo Tax? Also, if I need to mail my forms I would like to be reimbursed for the e-file charge I paid.

[full name removed] [phone number removed]. [email address removed]

Re: Federal and State E-file for CA

KatrinaLO — Tue, 21 Feb 2023 19:50:27 GMT

You may need to contact customer service directly for assistance. Please see the following information here for more details.

Re: Federal and State E-file for CA

Zeke28 — Thu, 23 Feb 2023 14:18:10 GMT

I need a phone number to call for help. Not satisfied with your response.

Re: Federal and State E-file for CA

EbonyA — Thu, 23 Feb 2023 20:49:45 GMT

The phone number is listed in the link that was provided. First select the Turbo Tax product that you are using.