topic Re: E-file in Get your taxes done using TurboTax

E-file

blahh — Mon, 23 Feb 2026 12:27:31 GMT

The program is broken. I have used turbo tax for three different years and it never lets me e-file. In the end I always have to print out the return and mail it in. I WON'T ever use this program again. I could have done it for free in half the time. The whole point of using Turbo Tax was so that I could e-file. I am DONE

Re: E-file

xmasbaby0 — Thu, 16 Feb 2023 01:56:47 GMT

What message do you get when you try to e-file? Is it a transmission issue, is the e-file being rejected, or is it something else?

Re: E-file

blahh — Fri, 17 Feb 2023 00:51:11 GMT

It just keeps getting rejected by the IRS. This happens every year despite multiple attemps. Yes my AGI is correct. It just doesn't work.

Re: E-file

xmasbaby0 — Fri, 17 Feb 2023 01:02:10 GMT

@blahh Try using zero for your AGI and see if that works.

Re: E-file

blahh — Fri, 17 Feb 2023 18:00:28 GMT

I did try 0 for the AGI, I also tried total gross income. Nothing works

Re: E-file

xmasbaby0 — Fri, 17 Feb 2023 18:24:34 GMT

@blahh Then sorry------if nothing works and you cannot e-file successfully, the only way to file is by mail.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.