topic I need to speak with a tax expert in Get your taxes done using TurboTax

I need to speak with a tax expert

crazymama309 — Sat, 01 Jun 2019 20:26:29 GMT

Live help is only available during M-F business hours aft...

SweetieJean — Sat, 01 Jun 2019 20:26:31 GMT

Live help is only available during M-F business hours after tax season.

You can try asking us here.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live">https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live</a>

Re: Live help is only available during M-F business hours aft...

Ken Parks — Tue, 21 Dec 2021 01:26:20 GMT

I worked with a Tax expert in May 2021 to confirm that my amended federal return was done correctly.

We have applied for financial aid for my college age daughter using the FAFSA and received a message that the application was undergoing an audit due to having an amended return.

I must provide a copy of my original 2021 federal tax return and a copy of my amended 2021 federal tax return. When I look at the returns available on Turnotax I only see the amended federal tax return, not the original return. I need assistance so that the original federal return can be recovered so I can submit both returns to the college student aid office.

Re: Live help is only available during M-F business hours aft...

Critter-3 — Tue, 21 Dec 2021 01:45:38 GMT

Sorry ... if you did not save a copy of the original return BEFORE you amended it then the tax file was permanently overwritten by the amended return.

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf