topic White Box during import while using CD/Download of Turbo Tax 2022 Home and Business in Get your taxes done using TurboTax

White Box during import while using CD/Download of Turbo Tax 2022 Home and Business

AC1082 — Mon, 23 Feb 2026 12:36:04 GMT

Same issue with me. Cannot upload broker transactions from Fidelity. Turbotax needs to fix this.

CarissaM — Tue, 14 Feb 2023 20:22:29 GMT

Please follow the instructions here to manually update the software, to ensure everything is up to date.

Please let us know if we can assist you further.

AC1082 — Thu, 16 Feb 2023 00:01:34 GMT

I followed the instructions and I still have the white box.

Any other suggestions??

MichelleLO — Thu, 16 Feb 2023 18:53:56 GMT

Please try the steps in the below TurboTax Help Article to see if helps resolve your white box issue.

If you continue to have issues please reach out to TurboTax Customer Support for assistance.

AC1082 — Sat, 18 Feb 2023 13:24:16 GMT

MichellLo, I followed your directions. Unfortunately, this did not work. Any other recommendations?

CarissaM — Wed, 22 Feb 2023 21:05:28 GMT

Since you are still getting the same issue, it would be best to click here and give us a call so we can better assist you. @AC1082

tjturtle — Sat, 25 Feb 2023 13:24:29 GMT

Didn't work

Katina S — Sat, 25 Feb 2023 19:04:54 GMT

We apologize for the inconvenience, please contact us at customer support so we can further assist you.