topic ETRADE UNABLE TO CONNECT in Get your taxes done using TurboTax

ETRADE UNABLE TO CONNECT

brianbirner — Mon, 23 Feb 2026 12:43:21 GMT

Not impressed with Turbotax so far this year. It keeps asking me the same questions everytime I sign-on. Are you filing single, married, et.

Nothing seems to connect. I end up typing most of data myself, difficult to download from numerus sites.

Re: ETRADE UNABLE TO CONNECT

MichelleLO — Sun, 12 Feb 2023 19:16:18 GMT

You might want to try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from connecting properly to the financial partner you are trying to import from.

Re: ETRADE UNABLE TO CONNECT

brianbirner — Sun, 12 Feb 2023 21:18:35 GMT

I did follow your suggestions. Still not working.

The 1099 import service for E*TRADE is currently unavailable. Please try your import again in a few hours.

I get the same message. Why am I paying for this service. It would be faster just to fill out a return by hand.

Re: ETRADE UNABLE TO CONNECT

TiffanyL — Mon, 13 Feb 2023 17:20:05 GMT

@brianbirner

If you are having issues importing, you may want to check and make sure your financial institution or brokerage is a TurboTax 1099 partner. If it is and you are still having issues, please see the FAQ link provided below for assistance:

What if I can't import my 1099