Where is the activation screen to enter the license code to download Turbotax?

sclearwater — Mon, 23 Feb 2026 12:59:21 GMT

I have an activation code, but I was never prompted to enter it.

Re: Where is the activation screen to enter the license code to download Turbotax?

xmasbaby0 — Thu, 09 Feb 2023 03:06:49 GMT

You appear to be posting from online Premier software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

topic Where is the activation screen to enter the license code to download Turbotax? in Get your taxes done using TurboTax

Where is the activation screen to enter the license code to download Turbotax?

Re: Where is the activation screen to enter the license code to download Turbotax?