topic Re: Full service in Get your taxes done using TurboTax

Full service

mas1998 — Mon, 23 Feb 2026 13:10:12 GMT

The full service checklist is really slow to load, really slow to upload files. I tried the iphone app and took pics to add and it moved them to the wrong category. I am not sure the site is usable. I have 30 1099's. It will take me forever to load plus all the other files. Any suggestions. Is there an easier way to load files all at the same time?

Re: Full service

AkinaLO — Tue, 07 Feb 2023 19:07:35 GMT

Please review the minimum system requirements for Windows below.

Minimum system requirements for TurboTax Windows software - Intuit

You can also try clearing your cache and deleting your cookies. Also, try using a different internet browser. Here are two articles that will show you how to clear your cache and delete cookies.

How to clear your cache - Community

How do I delete cookies? - Community

If you continue to have an issue please contact TurboTax support.

What is the TurboTax phone number?

@mas1998

Re: Full service

mas1998 — Tue, 07 Feb 2023 19:54:34 GMT

I will try that!