topic I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-chose-upgrade-to-see-what-it-would-offer-but-did-not-like-the-choices-and-now-it-won-t-let-me/01/248709#M104483 Sat, 01 Jun 2019 20:18:58 GMT rdfast 2019-06-01T20:18:58Z I chose upgrade to see what it would offer but did not like the choices and now it won't let me remove it or clear and start over. What can I do? https://ttlc.intuit.com/community/taxes/discussion/i-chose-upgrade-to-see-what-it-would-offer-but-did-not-like-the-choices-and-now-it-won-t-let-me/01/248709#M104483 Sat, 01 Jun 2019 20:18:58 GMT https://ttlc.intuit.com/community/taxes/discussion/i-chose-upgrade-to-see-what-it-would-offer-but-did-not-like-the-choices-and-now-it-won-t-let-me/01/248709#M104483 rdfast 2019-06-01T20:18:58Z Don't worry, more help with clearing and starting over ha... https://ttlc.intuit.com/community/taxes/discussion/don-t-worry-more-help-with-clearing-and-starting-over-ha/01/248720#M104485 <P>Don't worry, more help with clearing and starting over has been provided below.</P><P> <A href="https://ttlc.intuit.com/replies/4248526" target="_blank">https://ttlc.intuit.com/replies/4248526</A> <BR /> </P> Sat, 01 Jun 2019 20:18:59 GMT https://ttlc.intuit.com/community/taxes/discussion/don-t-worry-more-help-with-clearing-and-starting-over-ha/01/248720#M104485 LindseyLO 2019-06-01T20:18:59Z It says I have a registered account. As I stated, I canno... https://ttlc.intuit.com/community/taxes/discussion/it-says-i-have-a-registered-account-as-i-stated-i-canno/01/248728#M104487 It says I have a registered account. As I stated, I cannot clear and start over. It just sends you in an endless loop. Great, way to trap people into paying or going to TaxAct or something. Sat, 01 Jun 2019 20:19:01 GMT https://ttlc.intuit.com/community/taxes/discussion/it-says-i-have-a-registered-account-as-i-stated-i-canno/01/248728#M104487 rdfast 2019-06-01T20:19:01Z and I never "Registered" my account. Whatever that means. https://ttlc.intuit.com/community/taxes/discussion/and-i-never-registered-my-account-whatever-that-means/01/248734#M104488 and I never "Registered" my account. Whatever that means. Sat, 01 Jun 2019 20:19:02 GMT https://ttlc.intuit.com/community/taxes/discussion/and-i-never-registered-my-account-whatever-that-means/01/248734#M104488 rdfast 2019-06-01T20:19:02Z