topic Re: A server problem occurred while processing the refund transfer. Please try to e-file again an... in Get your taxes done using TurboTax

A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service????

sweetnspicy2003 — Mon, 23 Feb 2026 13:43:08 GMT

Been trying to file but keep getting this error. Anyone else having this issue? Tried deducting from refund as well as using a credit card. Called Turbotax but they had no clue either!

Re: A server problem occurred while processing the refund transfer. Please try to e-file again an...

MichelleLO — Wed, 01 Feb 2023 17:54:01 GMT

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

Re: A server problem occurred while processing the refund transfer. Please try to e-file again an...

sweetnspicy2003 — Mon, 06 Feb 2023 17:05:27 GMT

I've tried all those and still nothing!

Re: A server problem occurred while processing the refund transfer. Please try to e-file again an...

SForrestLO — Mon, 06 Feb 2023 18:37:42 GMT

Please see this Turbo Tax FAQ on the server error.

Re: A server problem occurred while processing the refund transfer. Please try to e-file again an...

sweetnspicy2003 — Mon, 06 Feb 2023 19:16:49 GMT

I've tried all that and it still hasn't worked. Called in and still no one seems to be able to help me fix this issue.

Re: A server problem occurred while processing the refund transfer. Please try to e-file again an...

SForrestLO — Mon, 06 Feb 2023 19:34:35 GMT

Please reach out to an agent, as they have more tools to assist you in troubleshooting.

This help article will provide the steps on how to contact an agent.

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily