topic Turbotax 2022 Premier desktop retrieving the wrong amounts for downloaded 1099s in Get your taxes done using TurboTax

Turbotax 2022 Premier desktop retrieving the wrong amounts for downloaded 1099s

ItzRav — Mon, 23 Feb 2026 13:32:55 GMT

I'm not sure what anyone can do about this but I thought I'd report the problem. I'm using Turbotax 2022 Premier, desktop edition for Windows (Windows 10). Today I started preparing my Federal return, and needed to enter my 1099 interest statements. I had Turbotax download them from the bank web sites so that I wouldn't have to manually enter all the info and values. I knew what the values should be because I also had paper copies of the 1099s. For one bank (Ally), for both myself and my wife, the numbers were completely incorrect for the interest value (off by many hundreds of dollars), and, in both cases, it included amounts for tax-exempt interest when there actually wasn't any. For Marcus (Goldman Sachs), which was only for one of us, while the values it imported were correct, it only imported two of the three accounts that were on the 1099 -- there was a savings account and two CDs, and it only imported one of the CDs. I ran these downloads multiple times and each time was the same. So I had to fall back to entering everything manually. Has anyone else had this problem? Do most people even verify that the downloaded values are correct?

Re: Turbotax 2022 Premier desktop retrieving the wrong amounts for downloaded 1099s

CarissaM — Fri, 03 Feb 2023 19:47:00 GMT

Please try to run an update on the software, as it could need an update. You can follow the instructions here to run the update.

If you need additional assistance, please comment and let us know.

Re: Turbotax 2022 Premier desktop retrieving the wrong amounts for downloaded 1099s

ItzRav — Fri, 03 Feb 2023 20:04:24 GMT

I ran the check for updates and there weren't any.

Re: Turbotax 2022 Premier desktop retrieving the wrong amounts for downloaded 1099s

CarissaM — Sat, 04 Feb 2023 19:23:42 GMT

Please follow the instructions here to contact us by phone, so we can look into this further.