topic I clicked a TurboTax link on a site and now that company's logo is on my screen when logged into TT. How can I remove this association? in Get your taxes done using TurboTax

I clicked a TurboTax link on a site and now that company's logo is on my screen when logged into TT. How can I remove this association?

klysmo — Mon, 23 Feb 2026 13:38:31 GMT

VolvoGirl — Thu, 02 Feb 2023 01:39:52 GMT

That is ok. You are probably getting a discount from the bank or company. You need to log in each time from that link to get the discount.

How to get the partner discount

klysmo — Thu, 02 Feb 2023 02:10:24 GMT

I don't want the discount. I want that company's logo off my screen.

VolvoGirl — Thu, 02 Feb 2023 02:12:40 GMT

Try closing out and deleting your cookies, history and cache from your computer or browser.

klysmo — Thu, 02 Feb 2023 02:17:17 GMT

Thanks but I tried that already. I guess I'm going to abandon this account which I don't really want to do.

fanfare — Thu, 02 Feb 2023 02:46:39 GMT

Did you ask Customer Support to sever that association?

klysmo — Thu, 02 Feb 2023 03:02:03 GMT

Yes, I did. I’m not so sure she understood. She was somewhat difficult to understand.