topic Can't get search to work on my windows 10. Have tried different resolutions. did not help in Get your taxes done using TurboTax

Can't get search to work on my windows 10. Have tried different resolutions. did not help

gbwiseman — Mon, 23 Feb 2026 09:36:38 GMT

Re: Can't get search to work on my windows 10. Have tried different resolutions. did not help

MichelleLO — Tue, 31 Jan 2023 21:24:41 GMT

Are you referring to the search feature within the TurboTax CD/Download software?

Re: Can't get search to work on my windows 10. Have tried different resolutions. did not help

gbwiseman — Mon, 06 Feb 2023 17:18:11 GMT

Still unable to use the search feature on the CD. Another issue is when I went to submit state taxes I was unable to access the credit card input. Same thing as the search feature. Very disappointing that I am unable to use TT as I did in years past because of these issues. Changing the resolution on my computer did not help for either situation.

Gene [PII removed]

Re: Can't get search to work on my windows 10. Have tried different resolutions. did not help

CarissaM — Mon, 06 Feb 2023 19:47:56 GMT

Please follow the instructions here to manually update the software.

Once updated, please let us know if the issue persists.