topic Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed? in Get your taxes done using TurboTax

Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Mon, 23 Feb 2026 09:53:42 GMT

I am a long time Michigan resident. I picked up a temporary job in FL for 1 week after the hurricanes. I received a W2 from this job. During my taxes, I entered in the W2, and it added Florida to my states to file in. At the end I was reviewing my cost (it made me upgrade to Deluxe), and it was

Federal $39

Florida $39

Michigan $39

Federal and Michigan eFiled, and it said that nothing had to be mailed or sent for Florida because they do not do income taxes, so I was all set. So my question is, WHY was I charged $39 for Florida? I called in and the agent said it was the fee to eFile, but I informed her that nothing was filed for this state. We talked in circles and she did not help me. I feel I should get a refund for the $39 that went to nothing for the charges to file for Florida.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

xmasbaby0 — Sat, 28 Jan 2023 19:56:20 GMT

FLORIDA

Florida does not have a state income tax. You should have skipped the FL tax unless you own rental property in FL or a FL based business.

Florida has a tangible personal property tax form that is used in a Florida-located business or rental property and is filed with the county property appraiser by April 1st.

If you do need to file a Form DR-405, nothing will print (except an instruction sheet) unless assets were transferred or you manually entered assets in the DR-405 worksheet.

If you do not have tangible personal property to report, choose Skip State in the State Taxes section.

If you proceeded past the warning screens, try deleting the Florida return --> https://ttlc.intuit.com/questions/1900608

If you have gone too far and cannot get out of the FL return you will need help from customer support.

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Sat, 28 Jan 2023 19:57:24 GMT

Thanks for the reply. I already contacted customer service and they said she can't help me.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

xmasbaby0 — Sat, 28 Jan 2023 19:59:22 GMT

@Kendallecorrea Try again and hope for a better listener.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Critter-3 — Sat, 28 Jan 2023 20:00:50 GMT

Usually the online fees once paid cannot be reversed however I would call back and insist on having the FL fee refunded ... tell them you were not paying attention to the warning screen that told you to skip the FL state completely... nothing on the FL return could be efiled and unless you actually made entries in that section it would not even populate the form.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Sat, 28 Jan 2023 20:03:09 GMT

Thanks I will try this! I definitely did not need it, and do remember that screen. Unfortunately I wasn't thinking about it and continued through it anyways.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Critter-3 — Sun, 29 Jan 2023 00:54:04 GMT

Yes ... when you use a DIY program you are responsible for reading all the screen instructions yourself.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

QueasyE 1111 — Tue, 14 Mar 2023 21:31:33 GMT

Did they return the fee for florida?

Having a similar issue..

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Tue, 14 Mar 2023 22:09:00 GMT

No, I opened a ticket (one51118221six) and never got a reply back.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Tue, 14 Mar 2023 22:08:29 GMT

My Case: "15one118221six" was opened, and then they closed it out without contacting me or posting any sort of comment or resolution. Poor customer service for sure.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Tue, 14 Mar 2023 22:11:52 GMT

Sadly I experienced very bad customer service with them handling this case. I went through several avenues to contact them, and finally they said to do a case and they closed it on me without resolution.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

QueasyE 1111 — Tue, 14 Mar 2023 22:15:27 GMT

Interesting, yeah I didn't see a total before I paid and definitely didn't see anything about paying for Florida, where I live. Then I pay to file and see they charged me 59.99 for Florida.

I called and made a claim, apparently it's common. We will see I suppose. Aggravating...

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Kendallecorrea — Tue, 14 Mar 2023 22:28:36 GMT

The same thing happened in my situation. Very frustrating for sure! Hopefully you're able to get yours resolved. Next year I'm going with H&R.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

1597980 — Sun, 02 Apr 2023 22:39:05 GMT

I moved to FL in December 2022. After I finished my other state returns, each time I clicked "done with state returns", TurboTax came back with the screen "Why not finish your state return" and lists "FL part year resident" on the return. How do I bypass this screen since there is no FL state income tax return I should file?

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

DoninGA — Sun, 02 Apr 2023 22:47:34 GMT

@1597980 wrote:

I moved to FL in December 2022. After I finished my other state returns, each time I clicked "done with state returns", TurboTax came back with the screen "Why not finish your state return" and lists "FL part year resident" on the return. How do I bypass this screen since there is no FL state income tax return I should file?

Delete the Florida state return -

If using the TurboTax online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US

If using the TurboTax desktop CD/Download editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/clear-state-return-turbotax-windows-software/L78pS5sMt_US_en_US

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

ee-ea — Sun, 02 Apr 2023 23:10:43 GMT

@1597980

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=lg00mfty

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

1597980 — Mon, 03 Apr 2023 03:14:21 GMT

Thank you. I use a CD and followed your instructions, but FL state return is not listed under "File" because I have not purchased for and prepared it. Only the state returns that I do need to file are listed.

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

twotirados — Wed, 03 May 2023 18:58:47 GMT

I was also charged for Florida taxes. Without a final printed-out form, or instructions. I just found out that I should have had a form DR405 for Florida that I'd never heard of before. So now I know I should have been filling that out for the past three years and am in default I'm guessing. In my county, there isn't an e-file Brevard so it had to be mailed in. I did have Intuit call me and the rep told me about the DR405 form and was able to send me a link to request a refund since Florida taxes were not filed, nor printed. I am waiting to see if I will be reimbursed. Meanwhile, I mailed in my first DR405 with my fingers crossed that I don't get a late fee for missing the April 1st due date this year and the previous years that I may owe penalties. Lesson learned and duly noted.

Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

tonydelvek — Fri, 12 May 2023 22:12:39 GMT

I find it very hard to believe as elaborate as the TurboTax preparation systems are, they do not have anything on "Reviewing whether or not we should file FL taxes" section?? I just assumed that since they are very thorough with all the questions, this would be something they would emphasis on? Never would have thought that if I selected to file FL taxes, I would have no recourse?

TURBOTAX ONLINE STATE FL TAX YEAR 2022 PREP
$59.00

Ive filed two case numbers for the $59 Florida refund, both were declined.

Anyone have any progress on refund? Where do we file a BBB complaint, where's their HQ?

Re: Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

DoninGA — Fri, 12 May 2023 22:57:04 GMT

@tonydelvek The TurboTax software presented a screen asking specifically if you need to file a Florida Tangible Property Tax return Form DR-405. All you needed to do is click on Skip State. You did not do that.

Then in the File section of the program on Step 1 when reviewing the your TurboTax account fees, the Florida state program of $59 was presented.

You could at any time before paying for the TurboTax account fees deleted the Florida return.