topic Anyone else get a blank screen after "Time to send of your finished taxes" and "Your final numbers", after you hit continue? in Get your taxes done using TurboTax

Anyone else get a blank screen after "Time to send of your finished taxes" and "Your final numbers", after you hit continue?

buddhagroove — Mon, 23 Feb 2026 09:59:00 GMT

I've tried Mac and PC, Chrome and Firefox with no luck

buddhagroove — Fri, 27 Jan 2023 21:26:03 GMT

I should note this is the online version. I see a lot of other folks have had this trouble, yet no real solutions offered.

HeatherPLO — Sun, 29 Jan 2023 18:30:11 GMT

Please try the following steps which may help clear the loop you are experiencing:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.