topic eFile fails for 2nd year in a row in Get your taxes done using TurboTax

eFile fails for 2nd year in a row

coastalguy — Mon, 23 Feb 2026 10:03:39 GMT

Software advised Jan 26th, everything ready to file taxes. However, after paying the $20 state efile, right after starting transmission, it advises efile cannot be performed yet. If it is not available yet, why does it not provide an error message advising when it will be available, instead of this generic unclear error message? Last year, the same happened after paying the $20 for NC efiling, after which I mailed it instead. Never found a way to have my $20 refunded for 2021. So, when can I efile???

Re: eFile fails for 2nd year in a row

MoniqueLO_ — Fri, 27 Jan 2023 17:35:11 GMT

Some forms in your return may not be ready for e-file. Please see this Help Article for information and access to the “tool” that shows the availability of forms.

If you would like to inquire about a refund, please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.

@coastalguy

Re: eFile fails for 2nd year in a row

coastalguy — Sun, 29 Jan 2023 23:47:58 GMT

efile transferred sucessfully today. All Set. Looked for place to close discussion but could not find any options for this??