I still need to file my 2021 return. I purchased the software online for $80 but I can't find the download to start my return. How do I find my download?

vpgoonan — Mon, 23 Feb 2026 10:06:32 GMT

Re: I still need to file my 2021 return. I purchased the software online for $80 but I can't find the download to start my return. How do I find my download?

bluedeb — Thu, 26 Jan 2023 20:23:11 GMT

If you already download the software to your computer, see the following for information on how to find your download file.

We recommend downloading your TurboTax for Windows software to your desktop or the Downloads folder so you can find it easily.

If you can't locate it, here's how to search for the download:

TurboTax federal programs (Basic, Deluxe, etc.): Search your PC for w_turbotax and look for the filename extension .exe
TurboTax state: Search for w_state (replace state with the actual state name, for example w_ohio or w_new_york).

Still can't find it? Then download it again and save it to your desktop or the Downloads folder.

If you paid for the software but have not downloaded it, then see the following to download your software to your computer.

Once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:

Go to Access my downloads and sign in with the same user ID you used to purchase your software
On Your TurboTax account, select the Downloads tab
Select the version you want to download and save it somewhere on your computer where you can find it
- If you need help finding your download, we have instructions for Windows and Mac
Install your software by double-clicking the downloaded file
- If you need help installing, we have instructions for Windows and Mac

vpgoonan — Thu, 26 Jan 2023 20:44:14 GMT

Thank you so much! This solved my problem.

bluedeb — Thu, 26 Jan 2023 21:51:01 GMT

Your welcome! Glad it worked for you.