topic I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it? in Get your taxes done using TurboTax

I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

jedimaster78 — Mon, 23 Feb 2026 10:09:39 GMT

Re: I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a progra...

MichelleLO — Thu, 26 Jan 2023 20:34:15 GMT

Are you using TurboTax CD/Download software? If so, please see the below TurboTax help article for assistance.

How do I update my TurboTax CD/Download software program?

Re: I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

SteamTrain — Thu, 26 Jan 2023 21:30:55 GMT

IF this is for Indiana...there is a sign-up for notification when it is fixed here:

Why am I getting an error for Indiana Schedule IN-W line 26? (intuit.com)

Re: I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a progra...

jedimaster78 — Fri, 27 Jan 2023 09:42:25 GMT

No, it's the online version.

Re: I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

jedimaster78 — Fri, 27 Jan 2023 09:45:47 GMT

Yes it is for Indiana. I tried clicking on the link you posted, but it says "We're sorry, we can't find the page you requested." According to when I click revisit, it says

Indiana return rejectionReject Code INGEN-007-02

"The county rate that you are using is not correct based on the county(ies) where the taxpayer(s) reside/work. Please check the most current county tax rates table at: https://www.in.gov/dor/individual-income-taxes/individual-income-county-tax-rates-by-year/ for the most current rates.

There is a program update that you will need to get that will be available Thursday January 26th with updated county tax rates. There is no change needed just update your program and transmit for E-File."