topic state personal information worksheet won't let me correct the email in Get your taxes done using TurboTax

state personal information worksheet won't let me correct the email

wvsullivan — Mon, 23 Feb 2026 10:12:26 GMT

The WV state personal information worksheet will not allow me to correct the incorrect email that is on the form.

Re: state personal information worksheet won't let me correct the email

DianeW777 — Wed, 25 Jan 2023 21:52:28 GMT

It's important to update your federal personal information. When you sign into your TurboTax return be sure to select 'My Info' in the menu tree on the left. Some states ask for your email when in the state return preparation and others do not.

You may want to update your account information also.

How do I update your TurboTax account email?

Re: state personal information worksheet won't let me correct the email

wvsullivan — Thu, 26 Jan 2023 12:59:28 GMT

I appreciate your reply, however it is not allowing me to change the incorrect email. I am using the Deluxe (Mac) version. Any further help would be greatly appreciated.

Re: state personal information worksheet won't let me correct the email

CarissaM — Fri, 27 Jan 2023 17:57:38 GMT

In order to change your email address, please follow the instructions here. The email address is only able to be adjusted within your Intuit account.

If you are still unable to change your email address, please click here to contact us by phone. @wvsullivan

Re: state personal information worksheet won't let me correct the email

wvsullivan — Fri, 27 Jan 2023 20:12:56 GMT

Thanks for your response, however email that I appears on the state return is not the same email that is reflected in my intuit account. I have no clue how to correct it on the form.

Re: state personal information worksheet won't let me correct the email

CarissaM — Wed, 01 Feb 2023 21:29:10 GMT

Have you already filed your return? If so you cannot change the information on the worksheet.