topic I'm getting a blank screen when trying to finish my state tax. Cleared cache and even tried different browsers. Using TurboTax Online. Any other options to fix this? in Get your taxes done using TurboTax

I'm getting a blank screen when trying to finish my state tax. Cleared cache and even tried different browsers. Using TurboTax Online. Any other options to fix this?

sir_doof_alot — Mon, 23 Feb 2026 10:17:59 GMT

I went through the Troubleshooting page. I've cleared my cache and browsing history, tried two different devices. Still getting a loading animation and then a blank screen when trying to finish filing my state taxes. Thanks in advance for any help.

Re: I'm getting a blank screen when trying to finish my state tax. Cleared cache and even tried d...

ChondelLO — Wed, 25 Jan 2023 16:14:18 GMT

For help troubleshooting blank screens, missing buttons or images, please visit the link below. If you are still having this experience after trying these steps, please contact Customer Support for assistance.

Troubleshoot blank screens, missing buttons, or missing images - Intuit

How do I contact TurboTax? - Intuit

Re: I'm getting a blank screen when trying to finish my state tax. Cleared cache and even tried different browsers. Using TurboTax Online. Any other options to fix this?

Kat — Tue, 31 Jan 2023 01:51:21 GMT

@sir_doof_alot This issue should now be resolved. Please let me know if you're continuing to have trouble. Sorry for the inconvenience.