topic I can't get it to accept my name in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-can-t-get-it-to-accept-my-name/01/2830313#M1029280 To finish my taxes Mon, 23 Feb 2026 10:20:14 GMT charlesheld1017 2026-02-23T10:20:14Z I can't get it to accept my name https://ttlc.intuit.com/community/taxes/discussion/i-can-t-get-it-to-accept-my-name/01/2830313#M1029280 To finish my taxes Mon, 23 Feb 2026 10:20:14 GMT https://ttlc.intuit.com/community/taxes/discussion/i-can-t-get-it-to-accept-my-name/01/2830313#M1029280 charlesheld1017 2026-02-23T10:20:14Z Re: I can't get it to accept my name https://ttlc.intuit.com/community/taxes/discussion/re-i-can-t-get-it-to-accept-my-name/01/2830385#M1029881 <P>Please try logging completely out of TurboTax, then try clearing out&nbsp;your browser's cache and cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache&nbsp;<A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">here</A>. To learn how to delete your cookies, please see the TurboTax FAQ&nbsp;<A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">here.</A></P> Tue, 24 Jan 2023 19:42:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-can-t-get-it-to-accept-my-name/01/2830385#M1029881 KatrinaLO 2023-01-24T19:42:29Z