Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

feltonr81 — Mon, 23 Feb 2026 10:32:52 GMT

Computer crashed. Carbonite restore. Tried 2x to reinstall/repair. No luck. Rec'd same message twice.

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

bluedeb — Sun, 22 Jan 2023 01:29:45 GMT

When you uninstall software it can leave files behind which interferes with the re-install of the software. After you uninstall, try manually uninstalling TurboTax.

How do I forcefully uninstall TurboTax for Windows?

Sometimes uninstalling TurboTax CD/Download software doesn't completely remove the program. If you need to, you can forcefully uninstall TurboTax to ensure all TurboTax files are removed. This doesn't remove your data.

First, follow these steps to uninstall TurboTax.

Then, view your Hidden Items in File Explorer

Right-click the Windows Start icon
Select File Explorer
Select View menu
Check the Hidden Items box
- Please remember to undo this step when you are done to re-hide sensitive Windows system files
Browse to the following locations and delete the subdirectories that include the 2-digit tax year you want to remove (For example, TY22 would be 2022 software)
- 2022 TurboTax Individual (Personal) and TurboTax Business
  - C:\ProgramData\Intuit\TurboTax\TY22
  - C:\ProgramData\Intuit\TurboTax\MSI\TY22
  - C:\Users{computer username}\AppData\Roaming\Intuit\TurboTax\TY22
- Prior year TurboTax (xx is the 2-digit tax year)
  - C:\Program Files (x86)\Common Files\Intuit\TurboTax\TYxx\PER\MSI
  - C:\Program Files (x86)\TurboTax\TYxx
  - C:\ProgramData\Intuit\TurboTax\TYxx
  - C:\ProgramData\Intuit\TurboTax\MSI\TYxx
  - C:\Users{computer username}\AppData\Roaming\Intuit\TurboTax\TYxx
- Prior year TurboTax Business (xx is the 2-digit tax year)
  - C:\Program Files (x86)\Common Files\Intuit\TurboTax\TYxx\BIZ\MSI
  - C:\Program Files (x86)\TurboTax\TYxx
  - C:\ProgramData\Intuit\TurboTax\TYxx
  - C:\ProgramData\Intuit\TurboTax\MSI\TYxx
  - C:\Users {computer username}\AppData\Roaming\Intuit\TurboTax\TYxx
When you're finished deleting the relevant subdirectories, Empty the Recycle Bin
Restart your computer

https://ttlc.intuit.com/turbotax-support/en-us/help-article/diagnostics/forcefully-uninstall-turbotax-windows-8-1-10-11/L02V7GKz3_US_en_US

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

feltonr81 — Sun, 22 Jan 2023 05:20:48 GMT

Thank You, Thank You, Thank You. It worked!! Very much appreciated.

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

bluedeb — Sun, 22 Jan 2023 13:45:42 GMT

@feltonr81 Your welcome, so glad it worked for you.

topic Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore. in Get your taxes done using TurboTax

Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

How do I forcefully uninstall TurboTax for Windows?

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.

Re: Could someone please help me? Looking for the file "_fdp.4_ws_3093f_sfdptt_idf_smrof" cannot be found in cabinet file Data 1.CAB. Missing after restore.