topic Why doesn't it show the ongoing refund or deficit amount on the top as I go? in Get your taxes done using TurboTax

Why doesn't it show the ongoing refund or deficit amount on the top as I go?

kevgood — Mon, 23 Feb 2026 10:37:14 GMT

Re: Why doesn't it show the ongoing refund or deficit amount on the top as I go?

xmasbaby0 — Fri, 20 Jan 2023 20:27:15 GMT

Click on that < or > thing at the top and the refund monitor should re-appear.

Re: Why doesn't it show the ongoing refund or deficit amount on the top as I go?

kevgood — Mon, 23 Jan 2023 16:14:25 GMT

Still nothing. I've used this for about 10 years and have never seen it like this...trying to figure out if there's something basic I'm missing. This is the screenshot of the top of my page where it normally shows it.

Re: Why doesn't it show the ongoing refund or deficit amount on the top as I go?

HeatherPLO — Wed, 25 Jan 2023 16:54:12 GMT

Please try the following steps which may help clear the loop you are experiencing:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.

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