topic 20 YEAR Customer frustrated that I paid for desktop software but had to file extension online after creating account. Wasted 2 hours got email - 4868 filed but no form?? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/20-year-customer-frustrated-that-i-paid-for-desktop-software-but-had-to-file-extension-online-after/01/244635#M102535 Why are you wasting paying customers time and patience - this could / should work from desktop!! Very unsatisfied!! Sat, 01 Jun 2019 20:04:30 GMT mhinspect 2019-06-01T20:04:30Z 20 YEAR Customer frustrated that I paid for desktop software but had to file extension online after creating account. Wasted 2 hours got email - 4868 filed but no form?? https://ttlc.intuit.com/community/taxes/discussion/20-year-customer-frustrated-that-i-paid-for-desktop-software-but-had-to-file-extension-online-after/01/244635#M102535 Why are you wasting paying customers time and patience - this could / should work from desktop!! Very unsatisfied!! Sat, 01 Jun 2019 20:04:30 GMT https://ttlc.intuit.com/community/taxes/discussion/20-year-customer-frustrated-that-i-paid-for-desktop-software-but-had-to-file-extension-online-after/01/244635#M102535 mhinspect 2019-06-01T20:04:30Z Maybe start taxes earlier in case you have issues you can... https://ttlc.intuit.com/community/taxes/discussion/maybe-start-taxes-earlier-in-case-you-have-issues-you-can/01/244641#M102538 Maybe start taxes earlier in case you have issues you can resolve them before deadline date? Sat, 01 Jun 2019 20:04:31 GMT https://ttlc.intuit.com/community/taxes/discussion/maybe-start-taxes-earlier-in-case-you-have-issues-you-can/01/244641#M102538 dukemackeydavid 2019-06-01T20:04:31Z