topic Re: Being rejected in Get your taxes done using TurboTax

Being rejected

rrichmond36 — Mon, 23 Feb 2026 10:38:39 GMT

I was rejected because of a duplicate. How can this be fixed

Re: Being rejected

xmasbaby0 — Fri, 20 Jan 2023 13:33:18 GMT

If your return was rejected for a duplicate Social Security number, you need to double check the SSN's you entered. If you know they are correct, then, sorry, the return cannot be e-filed. The only way to file it is by mail. You will have to print it, sign and date it in ink, and mail it in.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Re: Being rejected

xmasbaby0 — Fri, 20 Jan 2023 13:44:04 GMT

@rrichmond36 And....now I see you have posted in the forum four times about this. Do not keep posting over and over about the same thing. It is too confusing for those of us who are trying to help you if you keep starting new threads about the same issue. You used a tax preparer who has already filed your tax return. You cannot e-file again. Sorry. If the return that was filed by the preparer is wrong because you used your paystubs instead of waiting for your W-2, you will have to ask the preparer to amend your tax return at a later time when your first return has been fully processed. Moral of the story----NEVER prepare a tax return using paystubs. Wait for all of your actual tax documents.