topic Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why in Get your taxes done using TurboTax

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

greeves13 — Mon, 23 Feb 2026 10:40:42 GMT

Re: Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

xmasbaby0 — Thu, 19 Jan 2023 20:52:56 GMT

You have to start from the Fidelity site.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/get-turbotax-affiliate-partner-discount/L4ViVaZOr_US_en_US?uid=ld3kkdue

Re: Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

greeves13 — Thu, 19 Jan 2023 21:01:36 GMT

Yes I understand and I did start from my logged in account on Fidelity.

Re: Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

xmasbaby0 — Thu, 19 Jan 2023 21:03:28 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

greeves13 — Thu, 19 Jan 2023 21:07:49 GMT

The funny thing is I tried to get online help from Turbo Tax but you can't get online help without paying a fee. Sigh...

I understand the user forum not being able to answer fee questions but that is where TurboTax online sent me.

Thank you for the phone link.