Refund charges on subscription

angelomorris1303 — Thu, 19 Jan 2023 16:36:15 GMT

Colleen C. M. <[email address removed]>

12:47 PM (12 minutes ago)

to TurboTax

Please refund our account on a recent purchase, today. I will notify our financial institution to dispute. I don't need your services and want to cancel. Colleen Morris, Angelo Morris

ORDER DETAILS

Order Number: [PII Removed]
Order Date: 01/17/2023

	Visa ending in [PII Removed]
	Billing address ANGELO M. [PII Removed]

ORDER SUMMARY


	TurboTax Online Deluxe 2022	$39.00
	TurboTax Online State MI 2022	$39.00

Subtotal	$78.00
Estimated tax	$0.00
Order total	$78.00

Re: Refund charges on subscription

bluedeb — Thu, 19 Jan 2023 16:56:33 GMT

This is a user to user forum, not TurboTax. To get a refund on their services you need to contact TurboTax support. When asked what is your question, state you have a billing question. Do not state you want a refund because it will take you to check your refund status for your tax refund.

How do I contact TurboTax?

If you're using TurboTax Online:

Sign into your TurboTax account (if you aren't already signed in)
Once you're in, type Contact us in the Search bar
Select the Contact Us button from the results
Select the pencil icon to enter your question and select Let's talk
Now choose between:
- Posting your question to our community of experts (Post a question)
- Talking one-on-one with a live TurboTax Expert or CPA (Get a call)
  - Free Edition (without PLUS): This is not covered, so when you select Talk to a specialist, you'll be asked to add PLUS benefits first

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:

Go here to contact us
Ask your question, select Continue, and follow the instructions

We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

topic Re: Refund charges on subscription in Get your taxes done using TurboTax

Refund charges on subscription

Colleen C. M. <[email address removed]>

Re: Refund charges on subscription

How do I contact TurboTax?