topic I’m getting emails saying I’m 93% done and need to do a final step. The final step says “Federal Completed”. I completed & e-filed. I’m confused. Is that MY missing step? in Get your taxes done using TurboTax

I’m getting emails saying I’m 93% done and need to do a final step. The final step says “Federal Completed”. I completed & e-filed. I’m confused. Is that MY missing step?

sarabonds — Mon, 23 Feb 2026 10:43:20 GMT

Re: I’m getting emails saying I’m 93% done and need to do a final step. The final step says “Federal Completed”. I completed & e-filed. I’m confused. Is that MY missing step?

Anonymous_ — Thu, 19 Jan 2023 15:29:55 GMT

It is possible that id due to the fact that the IRS is not accepting returns until January 23rd.

Exactly what do the emails say?

Re: I’m getting emails saying I’m 93% done and need to do a final step. The final step says “Federal Completed”. I completed & e-filed. I’m confused. Is that MY missing step?

sarabonds — Thu, 19 Jan 2023 17:41:48 GMT

That is one of the emails. It reads like I need to do more. But I completely e-filed as far as I can tell. When I log in there are no steps to do, and at the top of my TurboTax it reads, “Way to go, Sara! You filed your 2022 taxes.” And I have the option to download my documents.

Re: I’m getting emails saying I’m 93% done and need to do a final step. The final step says “Fede...

MichelleLO — Sat, 21 Jan 2023 16:58:53 GMT

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

Another possibility is you may have multiple TurboTax accounts. It's very easy to create another TurboTax account without realizing it. You can check to see if you have multiple accounts by following the steps in the below TurboTax help article.
How many Intuit accounts do I have with TurboTax?