topic Problem with turbotax download purchased from BJ's in Get your taxes done using TurboTax

Problem with turbotax download purchased from BJ's

mrsdenisek — Mon, 23 Feb 2026 10:48:51 GMT

I purchased Turbotax Premier for 2022 at BJ's. There are no instructions in the package on how to download the software and there is no license code in the package. The only information I have is the 10-digit bar code number.

Re: Problem with turbotax download purchased from BJ's

xmasbaby0 — Mon, 16 Jan 2023 18:17:59 GMT

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: Problem with turbotax download purchased from BJ's

CarissaM — Mon, 16 Jan 2023 18:58:39 GMT

If you did not find the license code in the packaging, you will need to contact BJ's to receive it. @mrsdenisek

Re: Problem with turbotax download purchased from BJ's

VolvoGirl — Mon, 16 Jan 2023 19:27:35 GMT

Is the CD in the package? Have you torn the package to get the CD out? The download instructions and License Code should be on the CD envelope.

Here is the download instructions but you need the 16 digit License Code.

How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Re: Problem with turbotax download purchased from BJ's

VolvoGirl — Mon, 16 Jan 2023 19:30:54 GMT

Oh and if you bought it in the store did you exchange the shelf display package for the real package after you paid? That's how it works at Costco, you have to go to the customer service window to pick it up. Some people walk out without getting the real CD package.

Re: Problem with turbotax download purchased from BJ's

user17741946616 — Sun, 22 Mar 2026 15:53:25 GMT

Keep getting error 606 at activation. Have tried many troubleshooting ideas.

Re: Problem with turbotax download purchased from BJ's

LeticiaF1 — Sun, 22 Mar 2026 16:34:34 GMT

Error 606 means there is an error with the license number, that there is a no typos, and that the correct software has been downloaded for the license code you have. See TurboTax Desktop or TurboTax Online.

@user17741946616