topic Re: What do I keep receiving an error processing my payment? in Get your taxes done using TurboTax

What do I keep receiving an error processing my payment?

oliveira-sonjha — Mon, 23 Feb 2026 10:50:55 GMT

Re: What do I keep receiving an error processing my payment?

Anonymous_ — Sun, 15 Jan 2023 14:58:42 GMT

Contact Support tomorrow.

What is the TurboTax phone number? (intuit.com)

Re: What do I keep receiving an error processing my payment?

DoninGA — Sun, 15 Jan 2023 15:04:41 GMT

@Anonymous_ Support is now open 7 days a week 5:00 AM to 9:00 PM PT through the April 18

Re: What do I keep receiving an error processing my payment?

Anonymous_ — Sun, 15 Jan 2023 15:06:20 GMT

@DoninGA

Is there another link?

Select your product below and follow the steps to get the help you need from the right person. We're open Monday through Friday from 5 AM to 9 PM PT.

Re: What do I keep receiving an error processing my payment?

DoninGA — Sun, 15 Jan 2023 15:13:28 GMT

@Anonymous_ This is the link - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=lcxibhri

Re: What do I keep receiving an error processing my payment?

Anonymous_ — Sun, 15 Jan 2023 15:13:45 GMT

Thanks, @DoninGA! Updated my link.

Re: What do I keep receiving an error processing my payment?

Critter-3 — Sun, 15 Jan 2023 15:22:25 GMT

Usually that happens when the address on the tax return in the MY INFO section is not the same as the billing address for the credit/debit card you are trying to use.