topic State download error in Get your taxes done using TurboTax

State download error

TaxReturn747 — Mon, 23 Feb 2026 10:54:34 GMT

Purchased TurboTax Deluxe 2022 with State from Amazon.

TT said to download State (Illinois) and when I tried I get the Error 190.

It then wants me to pay again. (Did not pay again)

Is there any work around to fix this error.

I have done a complete uninstalled and reinstalled and still get the error.

Version [phone number removed]

TurboTax.exe 2022.47.13.32

DoninGA — Fri, 13 Jan 2023 00:01:16 GMT

If you are unable to correct the error then contact TurboTax support

TaxReturn747 — Fri, 13 Jan 2023 00:29:02 GMT

Thanks for the quick reply.

The article did not fix the problem.

I will have to contact support via phone for more help.