topic Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's..... in Get your taxes done using TurboTax

Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

shelleyhc1 — Mon, 23 Feb 2026 11:00:59 GMT

Where do I enter the license code??

Re: Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

VolvoGirl — Sun, 08 Jan 2023 17:58:06 GMT

No. You have to install the program on your computer. You seem to be in the Online web version. Did you buy the CD or the download? Do you have a full Windows or Mac computer?

How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Re: Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

xmasbaby0 — Sun, 08 Jan 2023 17:59:32 GMT

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

Re: Do I have to create a new account for 2023? I cannot find where to enter my license code for 2023 when I signed in today. I purchased Turbo Tax at BJ's.....

SteamTrain — Sun, 08 Jan 2023 18:00:36 GMT

Assuming you are NOT in Canada

You bought the download/desktop software?....the initial place to put that in for the 3rd party purchase is the link in step 1 here;

I bought the CD, but my computer doesn't have a CD drive (intuit.com)