topic Re: I used the CD now that computer crashed. in Get your taxes done using TurboTax

I used the CD now that computer crashed.

mrbilln — Mon, 23 Feb 2026 11:03:34 GMT

I wanted to use on my PC and go on line it says my code was already used! Do I need to purchase another Turbo Tax? What Can I do

Re: I used the CD now that computer crashed.

Anonymous_ — Fri, 06 Jan 2023 15:54:34 GMT

Where did you purchase the product?

You will likely have to contact Support.

What is the TurboTax phone number? (intuit.com)

Re: I used the CD now that computer crashed.

Critter-3 — Fri, 06 Jan 2023 16:03:25 GMT

Let me guess ... you used the CD originally but the new comp doesn't have a CD drive ?

Easiest thing to do is copy the installation file you downloaded to the old computer to a thumb drive to transfer it to the new computer. OR use a portable CD drive ... they are cheap and you may need it for other things later. Otherwise you will need to contact TT support so they can push a download into your account.